Our licensed, board-certified physicians educate hospital and health system utilization review teams on clinical issues impacting denials, compliance and reimbursement.
Night, Weekend & Holiday Support
Hospitals and health systems utilize remote support to supplement their existing services. Hospital partners drive the parameters around cases escalated for review.
Physician advisors review all cases sent by hospital partners needing full-time support seven days a week, 365 days a year, including holidays.
Night, Weekend and Holiday Support
Hospitals must capture appropriate reimbursement and prevent denials to combat the rising cost of healthcare even on nights, weekends and holidays. Gap support services cover these hours, accommodating any physician advisor need.
Mitigate risk and optimize revenue even when your team is temporarily short staffed. We provide interim support when the need arises so you can focus on patient care every day.
Cases are never automated. Two physicians review every case.
Available Seven Days a Week, 365 Days a Year
Our services are provided year-round, including holidays, with turnaround time commitments for second level case reviews.
- LIVE coverage hours = 12 hours on weekdays; 8 hours on weekends
- Two-hour turnaround time during LIVE coverage hours
- Cases sent outside of LIVE coverage hours returned by noon the following day